Airfares Frequently Asked Questions

Here are some frequently asked questions we recieve about round the world airfares, we hope they are helpful and don't forget if you have a questions, please let us know and we will answer here for you. 

What are the best round the world airfares for accessibility needs?

There is no single “best” round-the-world airfare for travelers with accessibility needs, as the best option will depend on a variety of factors, such as the specific accessibility needs of the traveler, the airline(s) and routes involved, and the traveler’s budget.

However, many airlines and travel companies offer specialized services and accommodations for travelers with accessibility needs, such as wheelchair assistance, accessible seating, and special dietary requirements. Some popular airlines for accessibility needs include Delta Air Lines, Air Canada, and British Airways, all of which offer a range of accessibility services and accommodations.

When looking for round-the-world airfares, it’s important to research each airline’s accessibility policies and services, and to communicate any specific needs or requests to the airline before booking. Some travel companies and agencies may also specialize in accessible travel and can help find and book the best options for travelers with accessibility needs.

Ultimately, the best round-the-world airfare for accessibility needs will depend on individual circumstances and preferences, so it’s important to do your research and choose the option that best meets your specific needs and budget.

How will you send my flight tickets to me?

If you have booked your flight through an Independent Travel Agent, they may send your flight tickets to you via email or by mail, depending on your preference and the specific arrangements that you have made with them.

If you have requested to receive e-tickets, the travel agent will usually email them to you as attachments or provide you with a link to download them directly from the airline’s website. E-tickets are electronic versions of flight tickets that contain all the necessary information about your flight, including your flight itinerary, ticket number, and passenger details. You can print your e-ticket or save it on your mobile device to present it at the airport during check-in.

If you have requested to receive physical tickets, the travel agent will usually send them to you by mail, courier, or provide you with the option to pick them up at their office. Physical tickets are less common these days, as most airlines have switched to e-tickets.

If you have any concerns or questions about how your travel agent will send your flight tickets to you, we recommend contacting them directly to confirm the details and delivery options available to you.

What is an electronic ticket?

An electronic ticket, often referred to as an e-ticket, is a reservation in an airline’s computer system. It serves as proof that a ticket has been issued for a particular flight. When you’re issued an e-ticket, there’s also an e-ticket receipt that’s printed out afterward. This receipt often looks similar to an old-style paper ticket, but doesn’t need to be presented at the check-in counter on the day of your flight – though we suggest you have it with you just in case, as it serves as proof that your ticket was issued.

When will you send my flight ticket to me?

The timing of when an Independent Travel Agent will send your flight ticket to you may depend on various factors, such as the airline’s ticketing policies, the type of ticket you have purchased, and how you have requested to receive your ticket. Here are some general guidelines:

If you have purchased an e-ticket:

  • The travel agent should be able to provide you with your e-ticket confirmation very soon after your booking is confirmed. This may be sent to you via email or made available for you to download from the airline’s website. You should receive your e-ticket well before your scheduled departure date and if it’s not received within 72hrs, follow up with the agent.

If you have purchased a physical ticket:

  • While rare, a printed ticket may be required for some obscure airlines and the travel agent will need to obtain the ticket from the airline before sending it to you. This process may take a few days to a few weeks, depending on the airline’s policies and the delivery method you have chosen. Once the travel agent has received the ticket, they will send it to you via mail or courier, or you may need to pick it up from their office.

It is always a good idea to confirm with your travel agent the expected timeline for receiving your flight ticket, so you can plan accordingly and ensure that you have enough time to receive the ticket before your scheduled departure date.

These days, nearlly all Round the World Airfares are eticketable so it would only be add on sectors that may take longer or come in differnt formats, either way, your travel agent should advise this to you before you complete the purchase.


How much money will I receive back for my refund?

All round the world airfares if cancelled after ticketing but before the commencement of the first leg will incur a minimum cancellation cost of between $150-$500 depending on the alliance ticket being booked, and the coutry your booking it from as this will vary.

Your local Independent Travel Agent or one of our RTW Experts ® will have also advised prior to booking what the exact cancellation cost would be in the event you cancel before or after starting your trip. If they have not advised this, then ask them before you make your booking and pay them as you really need to know this just encase.

Please contact your local Independent Travel Agent or one of our RTW Experts ® for further details.

Have more questions? Contact Us

How long will my refund take to process?

When you make the difficult decision to cancel a round the world airfare and apply for a refund, you’ll need to do this via email or in person to formally request a cancellation of your ticket and authorise the agent to cancel your itinerary and apply for a refund on your behalf.

From this point your local Independent Travel Agent or one of our RTW Experts ® will start the cancellation process. This will of course vary from agent to agent and country to country, but in most cases if your agent is an IATA agency then the process if simple and a refund less any cancellation fees should be returned to you within 4-12 weeks.

In many situations this can be a lot shorter, but please remember the agency needs to have those funds cleared in their account before they can be made available to you, so please be patience.

If you have decided to cancel your trip after starting it, you may not be entitled to any refund at all, but remember to check with your local Independent Travel Agent or one of our RTW Experts ® before you cancel anything.

Have more questions? Contact Us

Can I cancel my remaining flights?

If you are on a round the world airfare and have decided to stay in one location for the duration of your trip, and decide to cancel the rest of your itinerary.
Yes you can do this, but it’s highly unlikely that you will get a refund on the unused portion of the ticket.

It’s best to check with your independent travel agent or RTW Experts® to see what can be done.

We have had many clients who were on a working holiday in Australia who decided to extend for another year. We may be able to adjust their itinerary to push their dates back as far as possible just encase they change their minds. This way if you needed to come home for a quick break before heading back out, then you may be able to use the return portion of your ticket to achieve this.

Don’t forget that you can always contact your local Independent Travel Agent, or one of our RTW Expert ® for more information before just cancelling a ticket.

Have more questions? Contact Us

Will I need my passport details to make a booking?

We do require your passport details when booking a round the world airfare, the main reason for this is APIS. (Advance Passenger Information System)

The required information consists of:

  • Full name (last name, first name, middle name if applicable)
  • Gender (M/F)
  • Date of birth (DD/MM/YYYY)
  • Nationality
  • Country of residence

Travel document type (normally passport)

Travel document number (expiry date and country of issue for passport)

For travellers to the US – Address of the first night spent in the US (not required for US citizens/nationals, legal permanent residents, or alien residents of the US entering the US)

This is entered into the GDS system used by travel agents to communicate with airlines when booking your round the world airfare. It will also save time when checking in as the passport information is already in your booking at the point of check in.

Please contact your local Independent Travel Agent, or one of our RTW Expert ® for more information

Have more questions? Contact Us

Can I use my Frequent Flyer points?

Frequent Flyer programmes are operated by the airlines directly.

Unfortunately, our RTW Experts® don’t have access to Frequent Flyer accounts and cannot issue points or take payment using Frequent Flyer points.

Please contact your airline directly for information or to add Frequent Flyer points to your account.

Nearly all round the world airfares allow you to use your Frequent Flyer points to upgrade any leg that is available with that specific carrier, you’ll need to request this as soon as possible once the ticket has been issued for you. And all upgrade requests can only be done directly with the airline itself.

  • Please note, if you have purchased additional legs for your Round the World trip then you may not be eligible for Frequent Flyer points on those legs, please check with each airline directly once your tickets have been issued.

Have more questions? Contact Us

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